FAQ

Frequently Asked Questions (FAQ)

At Melbourne Wax & Beauty, we want your experience to be as smooth and enjoyable as possible. Below are some of the most common questions we get asked by our clients. If you don’t find the answer you’re looking for, feel free to contact us directly!

1. What waxing services do you offer?

We offer a wide range of waxing services, including:

  • Brazilian Waxing
  • Full-Body Waxing
  • Leg Waxing
  • Eyebrow Shaping and Tinting
  • Facial Waxing (upper lip, chin, etc.)
  • Arm and Underarm Waxing
  • Tinting Services for Eyebrows and Lashes
  • Skincare Facials

2. How long does a waxing session take?

The length of your session will depend on the type of waxing you're getting. For example:

  • Brazilian Waxing: Approximately 15-30 minutes.
  • Full-Body Waxing: 45-90 minutes, depending on the areas being waxed.
  • Eyebrow Shaping and Tinting: 15-20 minutes.
  • Leg Waxing: Approximately 30 minutes.

3. Is waxing painful?

Waxing can cause some discomfort, especially in sensitive areas. However, our experienced therapists work to make your experience as comfortable as possible. Regular waxing can also make the process less painful over time as hair growth becomes finer.

4. How long will my results last?

Waxing typically lasts between 3-6 weeks, depending on your hair growth cycle. Regular waxing helps reduce hair growth over time, leaving your skin smoother for longer.

5. How should I prepare for my waxing appointment?

  • Exfoliate: Gently exfoliate the day before your appointment to remove dead skin cells and prevent ingrown hairs.
  • Avoid Sun Exposure: Try to avoid sun exposure or tanning beds for at least 24 hours before your waxing session.
  • Hair Length: Ensure your hair is long enough for waxing (about 1/4 inch or the length of a grain of rice).
  • Avoid Heavy Moisturizers: Don’t apply heavy lotions or oils on the day of your appointment, as it may affect the wax's adherence.

6. What aftercare is required following waxing?

To maintain smooth, healthy skin after your waxing appointment:

  • Avoid Heat: Refrain from hot showers, saunas, and exercise for 24 hours to avoid irritation.
  • No Scratching: Avoid scratching or touching the waxed area to prevent infection.
  • Moisturize: Keep your skin moisturized to soothe and hydrate it.
  • Exfoliate Gently: After 48 hours, exfoliate regularly to prevent ingrown hairs.

7. Can I wax during my menstrual cycle?

Yes, you can get waxed during your period, but it can be more sensitive. If you choose to book an appointment during your cycle, we recommend wearing a tampon or menstrual cup for comfort.

8. What should I do if I have sensitive skin?

If you have sensitive skin, please inform our therapist before your appointment. We offer gentle wax formulas specifically designed for sensitive skin to ensure a more comfortable and effective treatment.

9. How often should I wax?

To maintain smooth skin, we recommend waxing every 3-4 weeks. Your hair growth cycle will also determine the best frequency for you. Regular waxing helps to reduce hair growth and results in smoother skin over time.

10. Can I book an appointment online?

Yes! You can easily book an appointment online through our website. Simply visit the [Booking Page] and select your desired service, date, and time. If you need assistance or have any special requests, please contact us.

11. What payment methods do you accept?

We accept various payment methods, including:

  • Visa
  • MasterCard
  • PayPal
  • Cash (In-store)

12. What should I do if I need to cancel or reschedule my appointment?

We understand that life can get busy. If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid a cancellation fee. You can call us at 0404 141 406 or email us at support@melbournewaxandbeauty.com.au.

13. Is there a loyalty program or discounts available?

Yes! We offer special promotions and discounts throughout the year. Be sure to subscribe to our newsletter for the latest deals, or follow us on social media to stay updated. Additionally, our loyal customers can enjoy special offers through our loyalty rewards program.

14. What if I am not happy with the results?

We strive for 100% customer satisfaction. If you're not happy with your service, please let us know within 24 hours of your appointment, and we’ll do our best to resolve the issue. Contact us at support@melbournewaxandbeauty.com.au.

Contact Us

If you have any more questions or need further assistance, don’t hesitate to reach out!
📞 Phone: 0404 141 406
📧 Email: support@melbournewaxandbeauty.com.au
📍 Address: 304 High Street Northcote VIC 3070